Privacy Policy

Welcome to etapeaustralia.com. We are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Etape Australia is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy outlines detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We take your privacy seriously and are committed to protecting your personal information. This Policy applies to all users of our site and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

  • Information you give us: You may give us information about you by filling in forms on our site or by corresponding with us by phone, email, or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, and when you report a problem with our site. The information you give us may include your name, address, email address, phone number, and financial and credit card information.
  • Information we collect about you: With regard to each of your visits to our site, we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).

We do not collect or store any sensitive data about you.

How We Use Your Information

We use the information collected as follows:

Your information allows us to provide you with access to all parts of our site, and to supply the goods and services you have requested. It also helps us to communicate with you about your account, respond to your inquiries, and inform you about important changes or developments to the site and our services. We may also use and analyze the information we collect so that we can administer, support, improve, and develop our business.

We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.

Disclosure of Your Information

We may share your personal information with third parties in certain circumstances:

  • If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of Etapé Australia, our customers, or others.
  • We may disclose data to third parties who are directly involved with services we provide for you, such as payment processing or shipping partners. We require all such third parties to respect the security of your personal information and to treat it in accordance with the law.

We do not sell, rent or lease your personal information to third parties.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The Australian Privacy Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Privacy Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

If you have any questions or would like to make a complaint, please contact us at [email protected].